top of page

Privacy Policy

Musgrave & Essenwood UIP Initiative

We respect your privacy and are committed to protecting any personal information shared through this website. This website has been created to provide information about the proposed Musgrave & Essenwood Urban Improvement Precinct initiative, to communicate with residents and property stakeholders, and to collect information relevant to the community engagement and assent process.

​

1. What information we may collect

Depending on how you use this website, we may collect:

  • Your name and surname

  • Your email address

  • Your phone number

  • Your physical address or property information

  • Your rates account or erf-related details, where relevant to the assent process

  • Your ID number or other verification information, only where reasonably required for validating property ownership, mandate, or participation in the formal assent process

  • Any message, form submission, or supporting documents you choose to provide

We may also collect limited technical information such as browser type, device type, pages visited, and general website usage information to help us improve the site.

​

2. Why we collect this information

We collect personal information only for legitimate community, governance, and administrative purposes, including:

  • communicating with residents, owners, and stakeholders;

  • responding to enquiries;

  • processing assent or support forms;

  • verifying information relevant to the proposed UIP process;

  • maintaining accurate stakeholder records;

  • sharing updates about meetings, milestones, public participation, and governance matters;

  • protecting the integrity of the process and preventing duplication, fraud, or misuse.

We do not collect personal information for unrelated commercial exploitation.

​

3. How your information is used

Your information may be used to:

  • confirm stakeholder participation;

  • verify ownership or authority where necessary;

  • contact you regarding the proposed precinct;

  • keep a record of communications and submissions;

  • support lawful engagement with relevant professional advisers, administrators, or service providers involved in the proposed UIP process.

We will only use your information for purposes reasonably connected to the community initiative and its administration.

​

4. Sharing of information

We do not sell personal information.

Information may be shared only where reasonably necessary with:

  • authorised members of the steering committee or governance structure;

  • appointed administrators or professional advisers;

  • service providers supporting the website, records, communications, or document management;

  • public authorities or regulators where disclosure is required by law or necessary for a lawful process.

Any such sharing will be limited to what is reasonably necessary.

​

5. Lawful handling and protection

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration, or disclosure.

While no online platform can guarantee absolute security, we aim to use responsible administrative and technical safeguards appropriate to the nature of the information collected.

​

6. Retention of information

We retain information only for as long as it is reasonably necessary for the community process, record-keeping, governance, legal, or administrative purposes for which it was collected, or as otherwise required by law.

​

7. Your rights

Subject to applicable law, you may request:

  • access to personal information held about you;

  • correction of inaccurate or incomplete information;

  • deletion of information where retention is no longer necessary or lawful;

  • clarification on how your information is being used.

To make such a request, please contact us using the contact details provided on this website.

​

8. POPIA commitment

This initiative is committed to handling personal information responsibly and in a manner consistent with applicable South African data protection principles, including the Protection of Personal Information Act, 2013 where applicable.

​

9. Third-party links and services

This website may contain links to third-party platforms or services. We are not responsible for the privacy practices of those external websites or services. Users should review the privacy policies of those third parties separately.

​

10. Updates to this policy

This Privacy Policy may be updated from time to time to reflect changes in the website, process, legal requirements, or governance arrangements. The latest version published on this website will apply.

​

11. Contact

For any privacy-related queries, correction requests, or concerns regarding information submitted through this website, please use the contact details listed on the Contact page.

bottom of page